Germany | Austria
wilkon in Baden-Württemberg
We staff your reception desk 365 nights a year — reliable, precise and even when the Wasen or industry fairs push Stuttgart’s hotels to their limits.
1989
Company founded
365
Nights staffing guarantee
over 50
Locations
Where Swabian drive meets demanding nights
The Cannstatter Wasen, the spring festival, Messe Stuttgart on the Fildern and permanently strong business travel: Stuttgart’s hotel industry is challenged around the clock. When late business guests arrive or exhibition visitors wind down their day, the reception desk has to function seamlessly. We support your property at night with trained staff who live Swabian thoroughness at the front desk and guarantee a precise end-of-day closing.
01.
When the Wasen celebrates in spring and fall, the staffing plans of many Stuttgart hotels start to wobble. Festive guests and high booking volumes demand diplomatic strength, attentiveness and a clear line from the night service. We keep your reception desk seamlessly staffed during the folk festival seasons — so your property is run safely and orderly even in the most turbulent nights.
02.
Whether CMT, industry fairs or late business trips to global players such as Mercedes-Benz, Porsche and Bosch: Stuttgart hotels thrive on international dynamism. Late arrivals due to flight delays or long appointments are the order of the day here. Our auditing specialists welcome your guests attentively, take over all system-side tasks and prepare the front desk perfectly for the breakfast team.
Staffing guarantee — right when it is worth the most.
« During the Wasen, every Stuttgart hotel competes with festival tents and restaurants. Your reception desk stays covered anyway. Guaranteed. »
The question we always get
Stuttgart is one of our most important locations in Southern Germany. We maintain a staff pool here that allows us to cover even short-notice absences. Should it not be possible to staff the night shift from the Stuttgart pool during particularly busy periods, we bring qualified staff to Stuttgart from other locations.
The tasks we take on
Night auditors are far more than night porters. They are hosts, responsible for the cash and end-of-day closing, and safety officers all in one — the professional face of your hotel at night. Our night auditors are specifically trained for the hotel industry and your property management system. They work independently, solution-oriented and always in your interest.
Frequently asked questions
How does wilkon ensure staffing during the Wasen weeks?
Does wilkon also work for properties at the Messe and at Stuttgart Airport?
Yes. Our service area covers the city of Stuttgart as well as the surrounding region up to Leinfelden-Echterdingen, Esslingen, Ludwigsburg and Sindelfingen — including the properties around the Messe and Stuttgart Airport.
Can your night auditors also take on security duties?
Stuttgart hotels in particular face challenging night-shift situations, for example during the Wasen weeks. All our processes are designed to safeguard your property and your guests. Our staff is systematically prepared for critical situations. The use of mobile lone-worker alarm systems with a direct connection to a 24/7 emergency call center provides additional safety, especially in sensitive inner-city locations.
Which hotel software does wilkon cover in Stuttgart?
What happens if someone is absent in Stuttgart at short notice?
This is covered by our staffing guarantee. In Stuttgart, too, we maintain a pool of qualified night auditors and organize a replacement — without you having to take care of anything. Should it not be possible to staff the night shift from the Stuttgart pool during particularly busy periods, we bring qualified staff to Stuttgart from other locations.
Is Night Audit temporary agency work?
No. wilkon provides Night Audit as an independent service on the basis of a service contract — not as temporary agency work. Our Stuttgart night auditors are permanently employed by wilkon. Duty and vacation planning, training and the right to issue instructions rest exclusively with wilkon. The tasks we take on are clearly defined and documented together with you when we take over your operation. This clear separation of responsibilities is the basis for legal certainty for your hotel operation in Stuttgart.
Onboarding new Stuttgart hotel clients in five steps
New client onboarding follows a structured process proven over many years. Experienced night audit instructors take care of the complete documentation of all procedures. The first night shifts are usually worked in double staffing with members of your hotel team, so that every essential detail is captured. You can find further details on our Night Audit services page.
A reliable contact
Head of Sales &
Staff Scheduling
Email: info@wilkon.de
Phone: +49-911-6004458-0
Inquire now
Tell us your requirements.
More locations
Including Berlin, Dortmund, Düsseldorf, Frankfurt am Main, Hamburg, Hanover, Cologne, Leipzig, Munich, Nuremberg, Saarbrücken, Salzburg and Vienna.
Night Audit / Front Office Services
